tropicana hotel and casino atlantic city nj

They are starting to show obvious signs of wear and tear and the carpets are rather worn. They know people stay there for the nightlife, so they are less concerned about the guest experience than they are about revenue.While some parts of this hotel are up to date, other areas - including some guestrooms - could use a revamp. If you can pay the extra money, stay at the Borgata or Ocean Resort. Not only are the hotel rooms horrible, their employees are dishonest and they will rip you off. Lastly, my card also had unauthorized charges from the Bar Tango the day after I left! Luckily, I kept all of my receipts from AC and was able to dispute them all. When I finally received the receipt I saw that they double charged me for a late checkout, and valet and they double charged me for a resort fee that had already been included in the original booking when you booked directly with the hotel. Imagine how many times they do this to guests and it isn't caught. I called the hotel and they informed me that I was charged erroneously and it would be refunded. Three days later the entire amount with incidentals was deducted. I assumed it was for the incidentals which usually is only a hold and not an actual deduction. I get home and to my dismay, I see an overcharge for the room I stayed in.

I requested the hotel e-mail me the receipt. Maintenance allegedly came, and still, nothing was fixed. I have stayed at hotels worldwide and this was a first. I requested to change the room and was told that the procedure was to fix the problem prior to switching guests' rooms. The cabinet that held the refrigerator was extremely dusty, the refrigerator had spilled juice in it. The room was old and musty, the A/C unit was antiquated and barely working, the shower was spraying all over the place, the carpet was stained and dirty, and the towels had stains on them. When I called the front desk to inquire why I didn't have an Oceanview she was rude and I was told the Oceanview room that I paid for and confirmed was already sold out. When I got to the room it was not an Ocean view but instead, it was a view of the bay. I booked a Havana Ocean View Executive Room/King/Non-Smoking. This hotel was horrible from check-in to check-out. Tropicana AC must be giving people incentives to leave 5-star reviews on here and YOUTUBE because this hotel is disgusting. La Virginia Leisure Park and Amusement Resort by Cocotel Powered by Fave.Venice Mall Area McKinley Hill Taguig BGC.Villa Excellance Beach and Wave Pool Resort.Hotels near Jolie Health & Beauty Academy.Hotels near Richard Stockton College of New Jersey.Hotels near William Hill Sportsbook at Tropicana.Hotels near Family Fun Station at Tropicana.Atlantic City Hotels with Smoking Rooms.

Tropicana hotel and casino atlantic city nj